Welcome to AymansPets.com
AymansPets.com is owned, managed, and operated by Ayman’s Pets Vit Shop. By using AymansPets.com, you agree to be bound by its terms and conditions, privacy policy, legal notices, and disclaimers.
Errors on Our Site
Despite our efforts to ensure that the information on our website is accurate, complete, and current, there may be instances where product information contains inaccuracies or incomplete data, including pricing or availability. We make no guarantees that the information on our website is error-free, complete, or current. We reserve the right to correct errors, update website content, and refuse or cancel any order containing errors or inaccuracies, including after submission and payment. If an order is canceled after payment, we will issue a full refund.
Pricing, Product Information, and Terms of Use
We reserve the right to change prices, terms, product specifications, and warranties without notice. All sales are limited to personal use and domestic purchases. We may limit the number of products sold and prohibit sales to resellers. Prices exclude shipping, tax, and insurance. Customers purchasing for export are responsible for export documentation and compliance.
Disclaimers
Prices and availability are subject to change. The customer is responsible for any import charges and duties in the destination country. All trademarks and trade names used are the property of their respective owners. Vit Shop is not responsible for typographical errors on this website.
Shipping and Home Delivery
Products may be delivered via available home delivery options. We deliver on business days (Sunday through Saturday, excluding government holidays). Customers assume all risk of loss for shipped products. Inaccurate or incomplete billing or shipping information may result in delays. Products cannot be shipped to incomplete addresses. Customers are responsible for shipping charges if delivery is not accepted for reasons other than incorrect items.
Order Cancellations
We cannot refund online purchases from the time your order is placed until the product is received and returned to us. If unsatisfied, please review our returns policy.
Returns Policy
If you are not satisfied with a product, AymansPets.com will, at its discretion, exchange or refund within 5 business days. Products must be unused, in original packaging, and accompanied by a copy of the invoice. Returns are subject to a 15% restocking fee. Customers cover all return shipping charges.
Warranty
For third-party products, warranties are subject to the policies of the manufacturer or agent. The warranty does not cover defects from improper use or maintenance. For warranty repairs, products must be returned in their original packages. Warranty may be void if warranty stickers are removed.
Shipping Charges
Shipping charges are based on package weight and dimensions and may differ from actual product weights.
Privacy Policy
This Privacy Policy outlines how we collect, use, and protect your information on AymansPets.com.
Information We Collect Online
- Purchase Information: Name, address, phone number, email, and details necessary to complete and track orders.
- Account Information: Email address and unique access password for account creation.
- Cookies: AymansPets.com uses cookies to enhance your shopping experience.
- Technical Information: We may collect IP addresses and information about operating systems and browser types.
How We Use Your Information
Information collected on AymansPets.com may be used for:
- Order fulfillment and delivery
- Account management
- Order tracking
- Customer service responses
- Customized shopping experience and site optimization
- Promoting products and services, if requested by you
We do not rent or sell personal information to third-party companies.
Privacy Protection
We protect our databases with various physical, technical, and procedural measures.
Proprietary Rights
All content on AymansPets.com, including software, photographs, and graphics, is protected by copyright and other proprietary rights.
Security
You are responsible for maintaining the confidentiality of your account information and password.
Contact Information
Email: ayman.ruoof@aymanspets.com
Phone: (03) 522-2010, (012) 277-86145
Address: 275 Port Said Street, Cleopatra, Alexandria – Egypt
Website: AymansPets.com